If you are unable to log in to indonesian-online.com—or if you can log in but cannot access your course—please try the following steps first:
- Clear your browser’s cache
- Restart your computer
In most cases, clearing your browser’s cache will resolve the issue. There are many websites that offer advice on how to troubleshoot login problems, but usually, simply clearing your cache is enough. If the issue persists, restart your computer.
Below are links with instructions on how to clear the cache for the most commonly used browsers:
Chrome, Edge, Firefox, Opera, Safari.
Reset Your Password
In the Members menu, click on “Login” and then click on Forgot password.
Enter your username or email address, then check your email and click the reset link. Choose a secure password that is at least 12 characters long and includes uppercase and lowercase letters, numbers, and at least one special character, such as @ # $ % ^ & or *.
Log in using your new password—this will often resolve the issue.
Use Kproxy
Try logging in via kproxy. If you’re able to log in that way, the problem is likely on your end. Try using a different browser, switching devices, or contacting your internet provider.
Still No Luck?
There could be other reasons for login issues. For example, your subscription may have expired. In such cases, please contact Indonesian Online Support or use the form below:
Thank you, terima kasih.